Shipping policy
Last updated: September 8, 2026
Petite Island currently offers standard and expedited delivery options. Available services, final charges, and estimated delivery dates are shown at checkout and can vary by destination, product, and inventory location.
Shipping options
| Service | Charge | Estimated delivery |
|---|---|---|
| Standard | Free on eligible U.S. and Canada orders over $50; otherwise calculated at checkout | Generally 5–7 business days |
| Expedited | Shown at checkout | Generally 3–5 business days |
Delivery estimates are not guarantees. Business days exclude weekends and holidays. Some products, remote destinations, severe weather, carrier disruptions, high-volume periods, or inventory-location differences may require additional time.
Processing and order cutoff
Orders placed Monday through Friday before 2:00 p.m. Eastern Time are generally prepared for shipment the same business day, subject to product availability, payment verification, and fraud review. Orders placed after the cutoff, on weekends, or on holidays are generally processed the next business day. During launches, promotions, and holiday periods, processing may take longer.
If we cannot ship within the time stated at purchase, we will provide notice and the options required by applicable law, which may include agreeing to a delay or receiving a refund for the unshipped merchandise.
Tracking
When tracking is available, we will email a shipping confirmation with the tracking number. Tracking can take up to 72 hours to display movement after the carrier receives the shipment. Orders containing multiple products may arrive in separate packages.
Addresses and delivery
Please review your shipping address carefully before submitting your order. Once an order has entered fulfillment or has shipped, we might not be able to change or redirect it. Only one shipping address can be used per order; place separate orders for delivery to multiple addresses.
Shipping restrictions
Some destinations or products might be eligible only for standard service. We might be unable to ship certain items to P.O. boxes, APO/FPO addresses, U.S. territories, or other restricted destinations. The checkout page will display available methods for the address entered.
International orders, duties, and taxes
Taxes and shipping charges are calculated where applicable and displayed at checkout. For shipments outside the United States, the recipient may be responsible for import duties, taxes, brokerage fees, or other charges imposed by the destination country, unless checkout expressly states otherwise.
Delivery issues
If tracking shows a delay, damage, or delivery problem, contact the carrier and email hello@petiteisland.com with your order number. If a package arrives damaged, retain the item and all packaging and send clear photographs so we can review the claim. Unauthorized refusal of a shipment may result in shipping and return costs being deducted from any refund permitted by law.
Contact
For shipping questions or corporate-order assistance, email hello@petiteisland.com.